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Test Email Notification System

This test script verifies that the Help Desk email notification system is working correctly.

Prerequisites

Ensure you have the required dependencies:
Terminal window
```
cd scripts
npm install node-fetch
```
Make sure your Firebase Functions are running locally:
Terminal window
```
cd functions
npm run serve
```

Running the Test

Option 1: Test Against Local Functions (Recommended for Testing)

cd scripts
node test-email-notification.js

Option 2: Test Against Production Functions

cd scripts
FUNCTIONS_URL=https://us-central1-your-project-id.cloudfunctions.net node test-email-notification.js

What the Test Does

Creates a test ticket in Firestore with:
- A test submitter email
- [email protected] as the person having the problem
- [email protected] also CC’d on the ticket
Sends a test notification email to [email protected] via the /api/send-email endpoint
Cleans up by deleting the test ticket

Expected Result

You should receive an email at [email protected] with:

Subject: “Re: Ticket #[ID] - Test Ticket for Email Notification”
A formatted HTML email showing the test reply
A link to view the ticket (though the ticket will be deleted by the time you click it)

Troubleshooting

If the email doesn’t arrive:

Check Functions logs for any errors:
Terminal window
```
firebase functions:log
```
Verify Mailgun configuration in your Functions environment:
- MAILGUN_API_KEY is set
- MAILGUN_DOMAIN is correct
- MAILGUN_FROM_EMAIL is valid
Check spam folder - test emails sometimes get filtered
Verify service account has proper permissions for Firestore

Alternative: Direct Mailgun Test

If you want to test Mailgun directly without going through the full system:

curl -s --user 'api:YOUR_MAILGUN_API_KEY' \
  https://api.mailgun.net/v3/YOUR_DOMAIN/messages \
  -F from='RCL Help Desk <[email protected]>' \
  -F to='[email protected]' \
  -F subject='Direct Mailgun Test' \
  -F text='This is a direct test of Mailgun email delivery.'