Marketing Plan — Accessible PDF Converter
Target: Universities with large PDF backlogs that must become ADA/Section 508 compliant. Goal: First sales by March 15, 2026. $5,000+ revenue in April 2026.
Target Buyer Personas
Primary: Disability Services Director / Digital Accessibility Coordinator
- Title: Director of Disability Services, ADA Coordinator, Accessibility Specialist
- Pain: Drowning in remediation requests. Faculty submit PDFs last-minute. Backlog grows faster than the team can remediate. One complaint or lawsuit and it becomes a crisis.
- Budget authority: Can approve $500–$5,000/month tools. Larger purchases need IT or procurement sign-off.
- Where they are: AHEAD (Association on Higher Education and Disability), Accessing Higher Ground conference, CSUN Assistive Technology Conference, AccessU, campus accessibility listservs, LinkedIn groups.
Secondary: IT Accessibility Lead
- Title: IT Accessibility Analyst, Web Accessibility Manager, Digital Content Manager
- Pain: Owns the technical side. Evaluates tools. Needs something that integrates without months of setup. Cares about WCAG compliance evidence and audit trails.
- Budget authority: Recommends tools to procurement. Influences buying decisions.
- Where they are: WebAIM mailing list, A11y Slack, W3C community groups, GitHub accessibility repos.
Tertiary: Faculty / Instructional Designers
- Title: Professor, Lecturer, Instructional Designer
- Pain: Told their course materials must be accessible. Has no idea how. Just wants to upload a PDF and get something compliant back.
- Budget authority: None individually, but if 50 faculty want the same tool, it gets purchased.
Channel Strategy
Channel 1: Direct Outreach to Disability Services Offices (Weeks 1–4)
Why: These people have the problem right now and budget to solve it. Every university has one. There are ~4,000 degree-granting institutions in the US.
Tactic:
- Build a list of 200 target universities (start with large public universities — they have the biggest backlogs and the most regulatory pressure).
- Find the Disability Services Director or ADA Coordinator for each. Most are listed on the university website. LinkedIn for the rest.
- Send a cold email sequence (3 emails over 10 days):
- Email 1: Lead with the pain. “Your university has thousands of PDFs that aren’t accessible. Converting one takes 30–90 minutes. We do it in 2 minutes.” Include a 60-second demo video.
- Email 2: Social proof + specificity. “Here’s a before/after of a real syllabus conversion. WCAG 2.1 AA compliant, with MathML equations screen readers can actually read.”
- Email 3: Offer. “Try it free — convert 10 documents, no credit card. If it doesn’t save your team 20+ hours this month, no hard feelings.”
- Follow up with LinkedIn connection requests to non-responders.
- Target: 200 emails → 30 replies → 10 demos → 3–5 paying customers.
Tools: Apollo.io or Hunter.io for email finding. Instantly.ai or Lemlist for email sequences. Loom for demo videos.
Channel 2: Conference and Community Presence (Weeks 2–8)
Why: The accessibility community in higher ed is tight-knit. One recommendation from a respected voice is worth 50 cold emails.
Tactic:
- AHEAD (ahead.org): Join as a corporate member. Post in their community forums. Attend regional events.
- Accessing Higher Ground (accessinghigherground.org): Submit a presentation proposal for the next conference. In the meantime, sponsor or exhibit if timing allows.
- CSUN Assistive Technology Conference (csun.edu/cod/conference): The biggest event in the space. If the timing works, get a booth or demo slot. If not, attend and network.
- WebAIM Mailing List: Participate genuinely. Answer questions about PDF accessibility. When relevant, mention the tool. Do not spam.
- A11y Slack (web-a11y.slack.com): Same approach — be helpful first, mention the tool when it’s genuinely relevant.
- LinkedIn: Post 2–3x per week about PDF accessibility challenges, WCAG compliance tips, and before/after conversion examples. Tag accessibility professionals. Build a following in the niche.
Channel 3: Content Marketing / SEO (Weeks 2–12, compounds over time)
Why: People Google “how to make PDFs accessible” and “PDF accessibility remediation tools” every day. Rank for these terms and inbound leads come to you.
Tactic:
- Blog posts (publish on the product site):
- “The True Cost of PDF Accessibility Remediation at Scale”
- “PDF vs. HTML: Why Converting to HTML is the Faster Path to WCAG Compliance”
- “How to Make Math Equations Accessible: MathML vs. Image Alt Text”
- “Section 508 Compliance for Universities: What You Actually Need to Do”
- “Automated vs. Manual PDF Remediation: A Realistic Comparison”
- Comparison pages: “Accessible PDF Converter vs. [Competitor Name]” — compare against Equidox, CommonLook, Allyant, SensusAccess.
- Case study (as soon as you have one customer): “How [University Name] Converted 500 Course Documents to Accessible HTML in One Week.”
- YouTube: Record a 3-minute demo. Record a 10-minute walkthrough. Post both. University accessibility teams share these internally.
Channel 4: Partnerships (Weeks 4–12)
Why: If an LMS or document management system recommends you, you get campus-wide adoption without selling to each department.
Tactic:
- LMS integrations: Reach out to Canvas (Instructure), Blackboard (Anthology), Moodle, and D2L Brightspace about accessibility tool partnerships. Even a listing in their app marketplace gets visibility.
- Accessibility consulting firms: Companies like Level Access, Deque, and WebAIM do consulting for universities. If they can recommend your tool as part of their engagements, you get warm referrals.
- Document management vendors: SharePoint, Google Workspace for Education — explore integration partnerships.
Channel 5: Free Tier as Lead Generation (Ongoing)
Why: Let people experience the product. A free tier that converts 5–10 documents per month is enough to prove value but not enough for a university’s real workload. Natural upgrade path.
Tactic:
- Free tier: 10 conversions/month, no credit card required.
- Every converted document includes a small, tasteful footer: “Made accessible with [Product Name]”.
- Email nurture sequence for free users: Day 1 welcome → Day 3 tips → Day 7 “how’s it going?” → Day 14 case study → Day 21 upgrade offer.
Competitive Landscape
| Competitor | Approach | Weakness You Can Exploit |
|---|---|---|
| Equidox | Manual + semi-automated PDF tagging | Still requires significant manual work. Expensive per-document. |
| CommonLook | PDF/UA compliance tool (manual) | Requires trained operators. Steep learning curve. |
| SensusAccess | Automated document conversion | Limited accessibility remediation. No AI image descriptions. |
| Allyant (formerly Accessible360) | Manual remediation service | Slow turnaround (days/weeks). High cost per document. |
| Adobe Acrobat Pro | Built-in accessibility checker | Flags problems but doesn’t fix them well. Requires expertise. |
Your differentiator: Fully automated, PDF-to-HTML (not PDF-to-tagged-PDF), AI-powered image descriptions, MathML equation support, and built-in WCAG validation with auto-fix. Fastest path from “inaccessible PDF” to “compliant document” at scale.
Key Messages
- For the overworked accessibility coordinator: “Stop remediating PDFs one at a time. Convert your entire backlog to accessible HTML in hours, not months.”
- For the IT decision-maker: “WCAG 2.1 AA compliant output with a built-in audit trail. No specialist training required.”
- For the faculty member: “Upload your syllabus. Download accessible HTML. Two clicks.”
- For the legal/compliance officer: “Reduce your institution’s compliance risk. Every document gets validated against 12 WCAG AA criteria with documented results.”
Metrics to Track
| Metric | Week 4 Target | Week 8 Target | Week 12 Target |
|---|---|---|---|
| Cold emails sent | 200 | 500 | 800 |
| Demo calls booked | 10 | 25 | 50 |
| Free tier signups | 30 | 100 | 250 |
| Paying customers | 3 | 8 | 15 |
| MRR | $1,500 | $5,000 | $10,000 |
| Blog posts published | 3 | 6 | 10 |
| LinkedIn followers (niche) | 200 | 500 | 1,000 |