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ERR_URL_WEB_PAGE — URL Is a Web Page

HTTP Status: 400 Retryable: No Automatic retry: None. The same URL returns the same page.

What the User Sees

A warning toast: “This link is a web page, not a document. Gevell PDF converts a PDF, Word (.docx), image (PNG, JPG, GIF, TIFF, WebP), or audio (MP3, WAV, M4A, OGG, FLAC) file.” The next step depends on the page:

  • VPAT/ACR page: points to Gevell Report Card (acr.gevell.com).
  • Any other page: points to Gevell Audit (audit.gevell.com), or suggests saving the page as a PDF.
  • Page links PDFs: names up to three of them by link text and says how many there are.
  • Non-public cloud share (details.viewerHost is set): tells the user to set sharing to “Anyone with the link”.

What Causes This Error

“Convert from URL” (POST /api/files/from-url, services/url-import.ts) detects the file type from the downloaded bytes (#3740). The bytes were HTML, and the page doesn’t declare its own PDF version.

A page’s PDF is followed automatically only when:

  • the page declares it with <link rel="alternate" type="application/pdf">, or
  • a linked PDF on the same host has the same basename as the page, and is either in the same directory or its link text says PDF/download.

Any other PDF link is only listed, never followed, because following it could spend the user’s credits on a document they didn’t ask for.

Google Drive, Google Docs, Dropbox (/s/, /scl/, /sh/) and SharePoint (/:x:/) share links are first rewritten to their direct-download form. If HTML still comes back, the share isn’t public.

details carries pageTitle, pdfLinks (up to 5), pdfLinkCount, looksLikeAcr and, for share links, viewerHost.

Resolution Steps

For Users

  1. Paste a direct link to the document, not the page it appears on.
  2. For a VPAT or ACR page, use Gevell Report Card. It evaluates the page straight from the link.
  3. To convert the page itself, save it as a PDF from the browser (Print → Save as PDF) and upload that file.
  4. For a cloud share, set sharing to “Anyone with the link”, or download the file and upload it directly.

For Administrators

  1. No admin action is needed. This is a warning-severity user-input error.
  2. If a real document host always returns HTML for direct links, check the raw response. It may need a viewer-URL rewrite rule in utils/viewer-url.ts.